VirtualAssistant.com.au is an AI virtual receptionist for Australian physiotherapy practices. It answers calls 24/7, books appointments and handles enquiries — from $99/month, with most businesses live within 24 hours.
Get Your Free Trial →No lock-in contracts • Setup in 24 hours • Cancel anytime
What We Do
From the first call to confirmed appointment, we manage your patient communications so you can focus on treating patients.
Never miss a patient call again. Our virtual receptionists answer every call professionally — days, evenings, weekends and public holidays. Every call handled with care.
Seamless calendar management integrated with your existing practice management software. Clients book consultations and we manage the scheduling — automatically.
Professional intake scripts crafted for Physio Practices. We gather the right information upfront — matter type, urgency, contact details — so you're fully briefed before every meeting.
Getting Started
We've made onboarding simple. Most Physio Practices are fully set up within a day.
Create your account and tell us about your practice areas and call preferences.
Our team configures your intake scripts, call routing and calendar integrations.
Divert your calls to your new virtual receptionist line — takes 2 minutes.
Your calls are answered, appointments booked and messages delivered in real time.
"Our patients want to be seen quickly, and after-hours calls were going to voicemail. Now every enquiry is answered professionally and booked 24/7 — and patients can't tell it isn't our front desk."
Client Reviews
"Patients ring with injuries wanting to be seen today, and the assistant books them in immediately. It's like having reception on 24 hours."
Carlos Rivera"We handle dozens of patient calls daily, and this has improved our response time dramatically. It captures everything we need before the appointment."
Daniel Cooper"Efficient, polite and available 24/7 — exactly what we needed to modernise our clinic."
Mark ThompsonJoin hundreds of Australian Physio Practices using VirtualAssistant.com.au to deliver a professional 24/7 patient experience.
Start Your Free Trial →No credit card required • Free 7-day trial • Cancel anytime
Our AI virtual receptionist answers every call to your physio practice 24/7, books appointments, answers common questions and captures patients details — then sends everything straight to you. It sounds natural and professional, so your patients get a great experience around the clock.
Most won't. The assistant speaks naturally, handles enquiries politely and books patients in just like a trained receptionist. It's powered by VirtualAssistant.com.au and managed here in Australia.
Plans start from $99/month with no lock-in contract. You get a free trial to see how it performs for your business before you commit, and you can cancel any time.
Most physio practices are up and running within 24 hours. We configure your assistant, connect your booking preferences and you're ready to stop missing calls.
That's exactly when it shines. Every after-hours, weekend or missed call is answered and booked instead of going to voicemail — so your physio practice never loses a patient to a competitor again.
Yes. The assistant captures the patient's details and preferred time and sends the booking straight to you, so your calendar stays full without you touching the phone.
Yes — your existing number is diverted to the AI receptionist whenever you can't pick up, so there's nothing for your patients to learn and no new number to advertise.
Voicemail loses business — most callers hang up and ring a competitor. The AI receptionist actually has a conversation, answers questions and books the patient in, 24/7, so your physio practice captures every opportunity.